Eng Keat Motor               
                                                                          Service Quality is Our First Priority            


Traffic Accident

  • Be calm and do not panic.
  • If there are injuries to any persons, call 999 for assistance.
  • If there is no injuries, move your car to a safe area away from traffic, where possible.
  • Note the names and addresses of the other driver(s) involved.
  • Note the model and vehicle registration number fo the vehicle(s) involved.
  • Note names and adresses of witnesses, if any.
  • Snap photos of the accident scene, if available (Else, sketch a simple diagram of the accident scene and the position of each vehicle before and after the accident).
  • Exchange information on the names of your respective insurance companies or Takaful operators.
  • Do not discuss on whose fault it was. This may complicate the handling of your claims.
  • If your vehicle needs to be towed, ensure that the vehicle will be sent to the correct workshop - Panel workshop.
  • Call and inform insurance company, agent or Takaful operator, even if you do not intend to make a claim. The 3rd party involved in the accident may make a claim against your insurance company, which would causee you lose your NCD. 
  • Report the accident to the police promptly (within 24 hours).
  • Consult your insurance company for further informations or actions which may require.
  • Complete the claims form in full and include any additional relevant information.